TABLE OF CONTENTS
- Dates should be updated but they are not
- Sales Order details should be updated but the are not
- I can't push my Route plan to Execution
- Carrier Rates are incorrect
- I can't assign a Carrier
- Status is incorrect
Dates should be updated but they are not
Sales Orders
Order Date, Due Date, Order Ready Date, Expected Ship Date, and Expected Delivery Date are pushed to Surgeship by the ERP. Order Date and Due Date can only be modified from with the ERP and then pushed back to Surgeship.
To make changes to: Order Ready Date, Expected Ship Date, Expected Delivery Date click here.
Droppoint
Dates related to a specific Droppoint are provided by the ERP in Sales Orders details. Reference Sales Orders above.
Route
To make changes to: Order Ready Date, Expected Ship Date, Expected Delivery Date click here.
Sales Order details should be updated but the are not
Pallet Count, Date, Home Location, or Delivery Type changed.
This information is sent from the ERP to Surgeship.
To override Order Ready Date, Expected Ship Date, Expected Delivery Date click here.
To override Cases and Pallet Qty click here.