TABLE OF CONTENTS


Dates should be updated but they are not

Sales Orders

Order Date, Due Date, Order Ready Date, Expected Ship Date, and Expected Delivery Date are pushed to Surgeship by the ERP. Order Date and Due Date can only be modified from with the ERP and then pushed back to Surgeship.


To make changes to: Order Ready Date, Expected Ship Date, Expected Delivery Date click here.


Droppoint

Dates related to a specific Droppoint are provided by the ERP in Sales Orders details. Reference Sales Orders above.


Route

To make changes to: Order Ready Date, Expected Ship Date, Expected Delivery Date click here.



Sales Order details should be updated but the are not

Pallet Count, Date, Home Location, or Delivery Type changed.

This information is sent from the ERP to Surgeship.


To override Order Ready Date, Expected Ship Date, Expected Delivery Date click here.


To override Cases and Pallet Qty click here.



I can't push my Route plan to Execution





Carrier Rates are incorrect





I can't assign a Carrier




Status is incorrect

Sales Orders



Droppoint



Route